Privacy Policy

1. Information We Collect

Account details (name, email, password hash), your design and production requests (including uploaded reference images and delivery details for signage, uniforms, table pads, and printed items), payment metadata from Stripe (The Wise does not store full card numbers), and payment slip images if you pay by bank transfer.

2. How We Use Information

To provide and improve the service, process orders, produce your designs and physical items, verify bank transfer payments, communicate with you about your account and orders, and comply with legal obligations.

3. Sharing of Information

We share information with service providers strictly to operate The Wise, including payment processing (Stripe) and our printing and production suppliers where needed to fulfil your order. We do not sell your personal information.

4. Data Retention

We retain account and order data, including payment slip images, for as long as your account is active and as required for legal, accounting or support purposes.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or export your personal data. Contact us to exercise these rights.

6. Security

We use reasonable technical and organizational measures to protect your data, including secure password storage, encrypted payment processing via Stripe, and restricted access to uploaded payment slips.

7. Cookies

The Wise uses essential cookies to keep you logged in and to operate the site.

8. Contact

Questions about this Privacy Policy can be sent to our contact page, or to THE VICE 2020 CO., LTD. at 210/9 หมู่ที่ 9 ตำบลหนองปรือ อำเภอบางละมุง จ.ชลบุรี 20150.